Hakim Sanaullah Specialist Hospital and Cancer Center
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Patient guidance

Your visit,
step by step.

What to expect when you come to HSSCC for an OPD consultation, a hospital admission or discharge.

OPD registrationAdmissionDischarge

Flow charts

How it works at HSSCC.

Steps can vary slightly by department and situation. For fees, timings or documents for your specific visit, call reception on +91 95418 77114.

OPD registration

Outpatient consultation

  1. 1
    Arrive at Reception

    Come to the reception / registration counter at the main entrance. Staff will guide you to the right place.

  2. 2
    Register

    New patients: give your name, age, address and a working phone number. Returning patients: show your earlier OPD card or file number. Please carry a valid photo ID.

  3. 3
    Collect your OPD slip

    Complete any fee formalities at the counter and collect your OPD slip for the department you need.

  4. 4
    Preliminary check

    A nurse may record your weight, pulse and blood pressure before you see the doctor.

  5. 5
    Consult the doctor

    Describe your symptoms and show earlier reports, scans and prescriptions.

  6. 6
    Tests, treatment or medicines

    If advised: laboratory or radiology tests, procedures, and medicines from the pharmacy (open 24/7).

  7. 7
    Follow-up

    Note your follow-up advice and call reception to book your next visit.

Admission

Being admitted to hospital

  1. 1
    Doctor advises admission

    Admission may be advised after an OPD consultation or an emergency visit.

  2. 2
    Go to the admission desk

    Complete the admission form and consent. Give your ID and the contact details of an attendant.

  3. 3
    Confirm payment or Ayushman PM-JAY

    Patients using Ayushman PM-JAY (dialysis, urology, general medicine, general surgery, cancer chemotherapy) should show their PM-JAY card and photo ID at this step.

  4. 4
    Bed allotment

    You are shifted to the ward or the appropriate unit.

  5. 5
    Treatment and daily care

    Doctors’ rounds and nursing care continue through your stay. Please follow ward and visitor guidelines.

  6. 6
    Updates for your family

    Doctors and nurses keep the attendant informed about progress and any decisions.

Discharge

Going home after treatment

  1. 1
    Doctor decides on discharge

    Discharge follows your doctor’s assessment of your recovery.

  2. 2
    Discharge summary prepared

    Your treatment summary, prescription and advice are prepared.

  3. 3
    Billing and paperwork

    Settle the final bill. Paperwork for Ayushman PM-JAY patients is completed at this stage.

  4. 4
    Nursing guidance

    Staff explain your medicines, wound care, diet, activity and the warning signs to watch for.

  5. 5
    Collect documents and medicines

    Take your discharge summary, reports and prescriptions; collect medicines from the pharmacy.

  6. 6
    Follow-up appointment

    Note the date and who to call if you have a problem after going home.

Emergency

Need urgent help or transport?

Call the ALS ambulance on +91 95418 77114 / +91 70063 65066. In a medical emergency do not wait for an appointment.

Ayushman PM-JAY

Using PM-JAY?

Ayushman PM-JAY is available for Dialysis, Urology, General Medicine, General Surgery and Cancer Chemotherapy. Bring your PM-JAY card and a valid photo ID.

See covered services →

Need help planning your visit?

Speak with HSSCC or request an appointment.

For clinic schedules, service availability and appointment enquiries, contact the hospital directly.

Book appointmentCall +91 95418 77114